The International WaterCentre (IWC) is committed to protecting the privacy and confidentiality of personal information. We maintain physical, electronic and procedural safeguards to protect personal information in our care.
How do we collect personal information?
We may request information about you when you purchase or make enquires about our products and services; when you enter competitions or register for promotions or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback.
What personal information do we collect?
We collect information that is required for use in the business activities of the International WaterCentre This may include: name; mailing address; e-mail; telephone number(s) and any other information you may elect to provide to us.
How do we use personal information?
We may use personal information to provide information and services. The International WaterCentre may use the information for related purposes such as:
- Identification of fraud or error
- Regulatory reporting and compliance
- Internal accounting and administration
- Servicing our relationship with our customers by, amongst other things, providing updates on promotions and services we think may interest you or to involve you in market research.
Is the information disclosed to third parties?
We may disclose information about individuals as permitted by law. We may share information with regulatory bodies and law enforcement officials, provide information to protect against fraud and share information with your consent.
Security of information
IWC has implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. IWC regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.
Access and correction of personal information
We invite you to access and correct any personal information we may hold on you. To do this, you need to contact us by email at email@example.com to make the enquiry.
Should you no longer wish to receive information on services we think may be of interest to you , kindly email us at firstname.lastname@example.org
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Feedback and complaints